Job Description
**URGENT HIRING – AIRTEL OUTBOUND VOICE PROCESS**
**Job Title:** Customer Support Executive – Voice Process
**Job Details:**
- **Process:** Airtel Outbound (OB) Voice Process
- **Location:** Mount Road, LIC, Chennai
- **Salary:** ₹14,000 per month
- **Openings:** 20
- **Gender:** Male & Female
- **Qualification:** 10th Pass / Any Degree
- **Languages Required:** Tamil & Telugu
- **English Communication:** Basic English required
- **Shift:** General Shift
- **Week Off:** Rotational
- **Joining:** Immediate Joiners Preferred
**Key Responsibilities:**
1. Make outbound calls to customers.
2. Communicate with customers in Tamil and Telugu.
3. Provide information about Airtel services.
4. Handle customer queries professionally.
5. Follow company calling procedures and quality standards.
**Key Skills Required:**
1. Tamil and Telugu Communication
2. Basic English Communication
3. Verbal Communication Skills
4. Customer Handling Skills
5. Active Listening Skills
**Hiring Highlights:**
- Both male and female candidates are eligible.
- Immediate joiners are preferred.
**Apply Now!**
Required Skills
Key Responsibilities
- Handle customer queries related to Vi prepaid services. Provide information about recharge plans and services. Assist customers with service-related issues. Maintain professional communication and customer satisfaction. Follow company quality standards and guidelines.
Job Information
Qualifications & Eligibility
Education Requirements
Eligibility Criteria
About SR UNIVERSE TECH
Company Overview
SR UNIVERSE TECH is a professional HR recruitment and staffing consultancy specialising in BPO, ITES, IT and Non-IT hiring. We connect businesses with the right talent through efficient sourcing, screening and recruitment solutions. Our core values are integrity, quality, speed, transparency and client satisfaction. Our mission is to help businesses grow by delivering the right talent for the right opportunity.
Company Details
Hiring Workflow
Know what to expect. Here is the typical process for this position.
Application
Submit your application to be considered for this role.
Virtual Interview
Face-to-face video interview with the hiring team.
Venue: Virtual — To be announced
Selection
Final evaluation and selection of qualified candidates.
Offer Release
Congratulations! Offer letter will be released to selected candidates.
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