Job Description
Hiring: Customer Care Executive
We are looking for enthusiastic and customer-focused professionals for the role of Customer Care Executive.
Job Details
Position: Customer Care Executive
Location: Hazratganj, Lucknow
Salary: Upto 25,000 per month
Working Days: 6 Days Working
Shifts: Rotational Shifts & Rotational Offs
Eligibility Criteria
- Excellent communication skills in English are mandatory
- Good customer handling and problem-solving skills
- Comfortable working in rotational shifts
- Freshers and experienced candidates both can apply
Key Responsibilities
- Handle customer queries through calls/chat/email
- Provide timely and accurate resolutions
- Maintain professional communication with customers
- Ensure high customer satisfaction levels
Why Join Us?
- Attractive salary package
- Professional work environment
- Growth opportunities
Interested candidates can apply now or share their updated resume.
HR Tarun 8810706411
Required Skills
Key Responsibilities
- Handle customer queries through calls/chat
- Provide timely and accurate resolutions
- Maintain professional communication with customers
- Ensure high customer satisfaction levels
Job Information
Qualifications & Eligibility
Education Requirements
Eligibility Criteria
About Niftel Communications Pvt Ltd
Company Overview
Niftel Communications Private Limited is a premier business process outsourcing (BPO) and IT-enabled services (ITES) provider established in 2011. Headquartered in Lucknow, India, the company delivers scalable, tech-driven customer experience (CX) management and back-office solutions to global and domestic clients. Guided by founder and director Farukh Shah, Niftel has scaled its operations to cater to diverse business markets across India, the United Kingdom, and the United States.
Company Details
Hiring Workflow
Know what to expect. Here is the typical process for this position.
Application
Receive applications
AI Assessment
AI-powered skills assessment
AI Interview
Conversational AI interview
Interview
Live video interview
Offer Release
Offer release and acceptance
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