Job Description
We are seeking an experienced AI Automation & DevOps Specialist to join a growing US-based organization (40 employees) on a remote, fractional basis, with the potential for a long-term engagement. The primary focus will be to integrate, optimize, and automate core business systems.
The initial project is for 8 weeks, with the possibility of an ongoing retainer or long-term contract. The role is based remotely in Bangalore.
Key Responsibilities:
- Conduct a comprehensive audit of existing business workflows and develop a detailed Integration & Automation Blueprint.
- Design, build, test, and deploy robust end-to-end automation workflows.
- Seamlessly integrate key platforms including CRM, AI, telephony, sales, and business automation tools.
- Develop and maintain critical integrations using REST API, webhooks, JSON, and event-driven architectures.
- Establish and manage reliable data flows between multiple SaaS platforms.
- Automate key sales processes such as outbound sales workflows, lead routing, call dispositions, follow-ups, and CRM updates.
- Proactively troubleshoot integration failures, API issues, webhook errors, and workflow dependencies.
- Continuously monitor and optimize automation performance, reliability, and scalability.
Required Skills
Key Responsibilities
- Audit existing business workflows and create a detailed Integration & Automation Blueprint.
- Design, build, test, and deploy end-to-end automation workflows.
- Integrate CRM, AI, telephony, sales, and business automation platforms.
- Develop and maintain REST API, webhooks, JSON, and event-driven integrations.
- Build reliable data flows between multiple SaaS platforms.
- Automate outbound sales workflows, lead routing, call dispositions, follow-ups, and CRM updates.
- Troubleshoot integration failures, API issues, webhook errors, and workflow dependencies.
- Monitor and optimize automation performance, reliability, and scalability.
Job Information
Qualifications & Eligibility
Education Requirements
Graduate: B.Tech - Computer Science & Engineering (CSE), BCA, B.E - Computer Science
Eligibility Criteria
About Avatar Stars - Contact Center | Telemarketing Service | Appointment Setting Services | Call Center Companies
Company Overview
Avatar Stars India operates in the business process outsourcing (BPO) and telemarketing sector, offering customer support and non-voice business solutions, with a regional office located in Bengaluru, Karnataka.
Company Details
Hiring Workflow
Know what to expect. Here is the typical process for this position.
Application
Submit your application to be considered for this role.
Virtual Interview
Face-to-face video interview with the hiring team.
Venue: Virtual — To be announced
Selection
Final evaluation and selection of qualified candidates.
Offer Release
Congratulations! Offer letter will be released to selected candidates.
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