Job Description
We are seeking a dynamic and guest-focused Booking & Guest Experience Executive to join our team. This role is pivotal in ensuring seamless guest interactions from initial booking through to their departure. You will be responsible for managing all aspects of reservations, coordinating guest needs, and actively contributing to an exceptional overall guest experience. If you have a passion for hospitality and a talent for customer service, we encourage you to apply.
Required Skills
Key Responsibilities
- Manage all incoming customer bookings and reservations efficiently.
- Coordinate with guests to understand their requirements and preferences.
- Ensure a smooth check-in and check-out process for all guests.
- Proactively address guest concerns and resolve issues to enhance their experience.
- Maintain accurate guest records and reservation details.
Job Information
Qualifications & Eligibility
Education Requirements
Graduate: B.A - Hospitality Management, B.Com, B.B.A - Tourism & Travel
Eligibility Criteria
About Kevvu Kafe
Company Overview
Kevvu Kafe is an upcoming premium hangout spot in Vijayawada that combines a cozy lounge, a next-gen PlayStation 5 gaming arena, and private karaoke studios. Located on MG Road (Bandar Road) in Labbipet, it is slated to officially open in November 2026. [1, 2, 3]
Key Highlights
- Private Karaoke Studios: Enjoy singing with friends or family in private spaces designed for groups of 6 to 10 people, completely free from the judgment of strangers. [1, 2]
- Next-Gen Gaming: A dedicated PlayStation 5 arena featuring high-octane gaming setups. [1]
- Cafe & Lounge: A common dining area serving a variety of tasty snacks, appetizers, and refreshing mocktails. [1]
- Operating Hours: Once open, the cafe's planned hours are Monday to Thursday from 11:00 AM to 11:00 PM, and Friday to Sunday from 11:00 AM to 12:00 AM (Midnight).
Company Details
Hiring Workflow
Know what to expect. Here is the typical process for this position.
Application
Submit your application to be considered for this role.
Virtual Interview
Face-to-face video interview with the hiring team.
Venue: Virtual — To be announced
Selection
Final evaluation and selection of qualified candidates.
Offer Release
Congratulations! Offer letter will be released to selected candidates.
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