STAFFREX GLOBAL TECHNOLOGIES PRIVATE LIMITED is seeking confident and customer-focused professionals for an International US Process. This is a fantastic opportunity to build your career in an international BPO environment, working from home in India.

As an Outbound Calling Executive, you will be responsible for making outbound calls to US customers, understanding their requirements, generating and qualifying leads, handling queries and objections, conducting follow-ups, and maintaining accurate CRM records. You will be expected to adhere to process and quality guidelines and achieve daily, weekly, and monthly targets.

This role requires a strong command of the English language, excellent comprehension and listening skills, and a professional, customer-focused approach. A willingness to work US night shifts and a target-oriented mindset are essential. Freshers with strong English communication skills are highly encouraged to apply. Candidates with prior experience in US Voice Process, International BPO, Telecalling, Inside Sales, Lead Generation, or Customer Service will be given preference.

Key Responsibilities:

• Make outbound calls to US customers.
• Understand customer requirements and generate qualified leads.
• Effectively handle customer questions and objections.
• Conduct professional follow-ups with prospective customers.
• Maintain accurate and detailed CRM records.
• Adhere strictly to process and quality guidelines.
• Achieve daily, weekly, and monthly performance targets.