Mphasis logo

Tr Customer Support Officer

Mphasis

Mangalore,Karnataka
Full-time
Any
22000 - 23500

Job Description

Graduate freshers with good typing skills

Analytical skills

Required Skills

MS OfficeCommunication & Presentation

Key Responsibilities

  • Record interaction using client system with proper classification
  • Refer Knowledge base and perform task as per defined process
  • Follow up and closure of interactions to ensure customer satisfaction
  • Passionate about customer service
  • Comfortable with Rotational shifts, extended working hours and weekly offs

Job Information

Job TypeFull-time
ExperienceAny
Vacancies10
Work Location
Mphasis Limited Techbay, PL Compound, Morgan's Gate, 22-5-750, Jeppu Ferry Road, Mangalore - 575 001
Campus Recruitmentno
Monthly Salary₹22000 - ₹23500
Annual CTC2.9 LPA
Salary TypeFixed
Interview FormatIn-Person / Walk-In-Interview

Qualifications & Eligibility

Education Requirements

Eligibility Criteria

English LevelFluent
Gender PreferenceNo Preference

About Mphasis

Company Overview

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays.



Company Details

IndustryIT
Company Size1000+
LocationMangalore,Karnataka
Founded1998

Hiring Workflow

Know what to expect. Here is the typical process for this position.

Application

Submit your application to be considered for this role.

01

Virtual Interview

Face-to-face video interview with the hiring team.

Venue: Virtual — To be announced

02

Selection

Final evaluation and selection of qualified candidates.

03

Offer Release

Congratulations! Offer letter will be released to selected candidates.

04

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