Refund and Returns Policy

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned as mentioned during the purchasing process. We also do not accept returns on digital downloadable products.

Gift vouchers
Digital content or subscriptions
Some customized or personalized items
To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable):

Any item not in its original condition, is damaged, or missing parts for reasons not due to our error
Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please contact us at info@uptoskills.com.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@uptoskills.com.

If you wish to cancel your order, please contact us as soon as possible at info@uptoskills.com. We will do our best to accommodate your request, but please note that orders may be processed and shipped quickly. If your order has already been processed or shipped, we will be unable to cancel it.

To return your product, you should mail your product to the address provided in the return instructions.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over ₹50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.