Smile India Trust
Job description
Job Title
Client Relationship Associate
Night Shift:
No
Job Type
Work from office
Office Address
A100 Sec 4,Noida Near by Sector 16 metro station
Pay Type:
Fixed + Incentive
Min Fixed Monthly Salary:
12000
Max Fixed Monthly Salary:
15000
Average Incentive:
2500
Additional Perks:
Health Insurance
Minimum Education:
| Education Level | Subcategories |
|---|---|
| BA, Bcom, Bsc, BCA, BBA | |
| MCA, MBA, MA, MCom, MSc |
Minimum Passing Year:
2021
Maximum Passing Year:
2025
English Level:
Intermediate
Total Experience:
Type: Fresher Only
Duration:
Application Info: Both fresher & experienced candidates will be able to apply:No
Additional Requirement:
Gender: Male & Female
Min-Age: 18
Max-Age: 24
Job Description:
Client communication: CRM's are the primary point of contact for customers and are responsible for receiving and responding to feedback. They should have strong communication skills, including the ability to listen actively, provide constructive feedback, and convey complex ideas clearly.
Client satisfaction: CRM's work to ensure client satisfaction by resolving complaints and addressing issues. They also manage client expectations by being clear about what can and can't be delivered and when.
Sales strategy: CRM's create sales strategies to generate revenue. They may also use upselling and cross-selling strategies to personalize the customer experience and meet their needs.
Industry trends: CRM's research, analyze, and monitor industry trends.
Presentations: CRM's may give presentations to clients about new products and services.
Business process improvement: CRM's help companies streamline their business processes to improve the client experience.
Type of Interview:
Telephonic / Online-Interview
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